The roads and Transport Authority (RTA) announced the digital strategy 2023-2030, which includes 82 projects and initiatives, with a total cost of AED 1.6 billion, with the aim of enhancing the authority’s global leadership in the field of digital transformation based on optimal data investment, implementing a flexible and scalable digital infrastructure by 100%, enabling mobility by financial technology by 100%, raising the digital adoption rate of the authority’s services to 95%, empowering the authority’s employees digitally by 100%, and building 50 use cases in artificial intelligence.
Mattar Al Tayer, Director General and chairman of the board of directors at the roads and Transport Authority, stressed that the authority is proceeding at a steady and deliberate pace, in employing modern and advanced technologies, implementing digital transformation projects and harnessing all its capabilities to provide innovative services of high quality, based on the insightful vision of Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, in improving the quality of life in the emirate, enhancing its global competitiveness, providing multiple options for residents to obtain services and meet needs, making Dubai the best city to live, work and visit, as well as the directives of Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum Crown Prince of Dubai Chairman of the Executive Council، In transforming Dubai into the smartest city globally, and enhancing the digital transformation process in the emirate.
His Excellency said: “the roads and Transport Authority is keen on continuous improvement and development of the services it provides through various digital channels, by providing a stimulating environment to harness the latest technologies and provide services in an easy and accessible manner while achieving proactivity and keeping pace with the requirements of the times in the speed and accuracy of completion.
The development of the digital strategy took into account its alignment with the strategic directions of the emirate, the authority’s strategic plan 2024-2030, and the Dubai digital strategy, enhancing cooperation with partners and institutions, implementing projects supporting emerging technologies and their contribution to achieving future levels of maturity of digital transformation, the speed of the expected impact to achieve it, and promoting optimal investment of data.the plan is based on 6 main axes, namely, people’s happiness, quality of digital services, data intelligence, integrated digital operations, excellence in asset management, innovation and partnerships.
According to the strategy, the implementation of the projects will be in four phases for seven years, where the “preparatory” phase includes the completion of the implementation of seven projects, estimated at about 466 million dirhams, the first phase includes the implementation of 62 projects and initiatives, at a cost of 829 million dirhams, while the second phase includes 10 projects and initiatives, worth 249 million dirhams, and the third phase includes 3 projects and initiatives, worth 100 million dirhams.
